349 Mason St San Francisco, CA 94102
Monday - Sunday 8:00 AM - 1:00 PM

Reviews

Top rated car rental experience

Our company has resided in its original location since 1980. That’s no easy feat in the ever-changing San Francisco downtown area. What sets us apart from every other car rental company in San Francisco? It’s our wonderful staff! Being a locally owned, family-run business means that customers are not just another number to us. You are what keeps us going. We have customers that have been renting with us since our inception on a weekly basis and we have customers that we may only see every few years, but they all come back to us because of our customer service.


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ricardo solarte
ricardo solarte
13:30 18 Jan 23
Safest travel option during the pandemic!Like many people in SF, I don't own a car (yet). And because of the pandemic, I've stopped using public transit. Car rentals have been the safest mode of transportation aside from owning my own car. City Rent-A-Car has one of the most competitive prices out there. The cars are also very clean. I've rented their Chevy Spark 4 times so far, and it's been great every time. The gas mileage has also been great, too.I definitely recommend City Rent-A-Car!
Janice Torres
Janice Torres
05:35 10 Jan 23
Somebody send some love to this small business!To be frank, I was honestly nervous with City Rent-A-Car after reading the reviews.I went ahead anyways because their prices were simply unbeatable….$50/day in this day and age is unheard of! On top of that, they allowed after-hours return free of charge.There was 0 line when I arrived slightly after 8am on a Sat (Dec 10th).Check-in was a breeze, within minutes Kema finalized the paperwork and my white 2017 Chevrolet Spark (as advertised) was already waiting for me at the parking garage a block away (520 Mason St Garage)! The car was in good condition with 3/4 fuel and the drop-off process at the end of the day was just as smooth. I also didn’t experience being overcharge on fuel as per some of the reviews.All in all, I can’t recommend City Rent-A-Car enough and you bet that I’ll return whenever I’m in San Francisco!
Melissa Saw
Melissa Saw
19:45 16 Dec 22
Somebody send love to this small business!To be frank, I was honestly nervous with City Rent-A-Car after reading the reviews. I went ahead anyways...
Melissa S.
Melissa S.
11:50 16 Dec 22
Very good service. I was overcharge on fuel but was refunded later on. Thanks City Rent.
Edlen Cheah
Edlen Cheah
12:00 29 Sep 22
Muy bien excelente
Gabriela Garcia
Gabriela Garcia
20:14 27 Sep 22
City Rent a Car excellent service !Puk ( employee ) thank you so much you stay longer to help us get rental for the next day we came in 5 min before closing and you kindly helped usThank you !
putnik p u t n i k
putnik p u t n i k
20:45 02 Sep 22
Cant fault these guys. Super easy pick up from a great central location. Late drop off free of charge till 11pm which no other car hire offered. Got us a 7 seater to drive to napa and back. Plus cheaper than anywhere else. Use this company!
Dan Barclay
Dan Barclay
17:04 23 Aug 22
We had a reservation this last weekend (Aug 12-14) with Hertz next door to City car rental in SF 349 Mason Street. Line up was 50 plus people long at Hertz (2 hr. wait min) We were on holidays so time was very important. Cancelled the Hertz rental went next door to City Car Rental the customer service was awesome! Had us in a car 15 mins later same price but with out waiting hours and hours just to get to talk to someone. Book with the little guy best service I've ever had with a car rental.
Andrew Underdown
Andrew Underdown
20:24 16 Aug 22
Ich kann diese Autovermietung nur wärmstens empfehlen. Der Kontakt ist sehr persönlich und man kann sich bei Fragen auch immer unkompliziert per Mail an die sehr zuvorkommenden Angestellten wenden. Diese übernehmen gerne auch die Buchung der BayBridgeTolls für einen.Neben dem sehr günstigen Preis hat mich vor allem überzeugt, dass Ihnen der internationale Führerschein zusammen mit einem Foto des nationalen (den nationalen Führerschein hatte ich vergessen und alle großen Autovermietungen haben mich deshalb abgelehnt) ausgereicht hat. Das hat mir buchstäblich den Urlaub gerettet!Vielen Dank dafür an City-Rent-A-Car!
Robin Balzer
Robin Balzer
19:57 04 May 22

Reliable Customer Service

Our knowledgeable car rental agents provide friendly service to get you on the road faster. We do our best to stand out from other car rental companies. That’s why we offer returns until 11:00 PM with no additional “after-hours return fee.” Need recommendations for places to see or routes to take? Ask our rental car agents for some quick tips to make your trip even better. Need to make a reservation? Contact us directly or for the best rates easily reserve your car rental online. Check out what people have to say about us on Google and Yelp!


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