Reviews – City Rent-A-Car

Top rated car rental experience

Our company has resided in its original location since 1980. That’s no easy feat in the ever-changing San Francisco downtown area. What sets us apart from every other car rental company in San Francisco? It’s our wonderful staff! Being a locally owned, family-run business means that customers are not just another number to us. You are what keeps us going. We have customers that have been renting with us since our inception on a weekly basis and we have customers that we may only see every few years, but they all come back to us because of our customer service.

Excellent

City Rent-A-Car

4.4

Based on 257 reviews

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Jayme H.

Honestly, one of the best rental car experiences I've had. Especially in a big city. I'll start from the beginning..I booked the car I wanted easily on...

Diana H.

Phuoc provides excellent service!!! The rental car is guaranteed, and he always wears a smile. If you ask 10 questions, he doesn't have any problem...

Sarah A.

I've been renting from City Rent-A-Car for years and should have written a review ages ago. It's a great business. The owners and workers have always gone...

Melissa S.

Somebody send love to this small business!To be frank, I was honestly nervous with City Rent-A-Car after reading the reviews. I went ahead anyways...

Ali H.

This was by far the easiest car rental process I have ever experienced, and I've rented many times in my day.Phuoc was very helpful and was sanitizing cars...

Brenda C.

Our go-to for rental cars in the city. The staff is always friendly and professional.

Agnes R.

Friendly people, simple people, and fair prices! To anyone renting to go out of the city, make sure you leave 30-45 min of time to go back into the city...

Joanna S.

Safest travel option during the pandemic!Like many people in SF, I don't own a car (yet). And because of the pandemic, I've stopped using public transit....

Charles C.

Long time coming for this review! Great company, super helpful employees and the cars were in great shape. Just gotta watch out for the toll bridges, but...

Bryan R.

This has been one the best experience I have ever had . They have the best cars.there car are clean when they give it to you.there customer service is...

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Reliable Customer Service

Our knowledgeable car rental agents provide friendly service to get you on the road faster. We do our best to stand out from other car rental companies. That’s why we offer returns until 11:00 PM with no additional “after-hours return fee.” Need recommendations for places to see or routes to take? Ask our rental car agents for some quick tips to make your trip even better. Need to make a reservation? Contact us directly or for the best rates easily reserve your car rental online. Check out what people have to say about us on Google and Yelp!