349 Mason St San Francisco, CA 94102
Monday - Sunday 8:00AM - 1:00PM

Reviews

Top rated car rental experience

Our company has resided in its original location since 1980. That’s no easy feat in the ever-changing San Francisco downtown area. What sets us apart from every other car rental company in San Francisco? It’s our wonderful staff! Being a locally owned, family-run business means that customers are not just another number to us. You are what keeps us going. We have customers that have been renting with us since our inception on a weekly basis and we have customers that we may only see every few years, but they all come back to us because of our customer service.


Top Autovermietung. Bin morgens um 8:10 Uhr spontan hin und sie hatten noch Autos zur Verfügung. Der Mitarbeiter war super nett und hat mir alles klar erklärt. Was das Unternehmen von anderen abhebt ist, dass man das Auto noch bis 23:00 Uhr zurückbringen kann. Das war bei allen anderen Anbietern nicht möglich. Das Auto hat eindwandfrei funktioniert. Aussen hat es einige Kratzer und Dellen, was aber nicht weiter schlimm ist.
mrblobaeblobin
mrblobaeblobin
20:26 10 Apr 24
City Rent-a-Car saved my weekend getaway from the city! I ended up at City after the car I originally booked at the name-brand location next door was not available at my allotted pickup time (Hertz and others notorious for overbooking). City had same day availability and a straight forward + seamless pickup process. I was concerned at first about being a walk-in, on the edge of the Tenderloin neighborhood, and it being a non-name brand rental company, but my worries immediately subsided once talking with Randy at the desk. The pickup/drop off was easy at a nearby SAFE and SECURE garage. Easy garage location to get in/out of town with minimal hills over to the Golden Gate Bridge. Fair pricing in line with the name brands and insurance add-ons available. Clean, quality car (Toyota Corolla for approx $250 for weekend)I’ll only rent from City moving forward - thank you!
Katie R
Katie R
21:54 28 Mar 24
Emily deGroot
Emily deGroot
01:21 13 Mar 24
I chose City Rent-A-Car for their easy drop off after hours and on weekends. Simple and convenient. Made a reservation online. Went to the office to sign and make payment. Pick up car up the street in a garage(same place for drop off).
Tommy Nguyen
Tommy Nguyen
04:57 31 Jan 24
Luciano Cima
Luciano Cima
03:24 31 Jan 24
Rental car companies are notoriously awful. This was not the case. Very straightforward and pleasant pick up and convenient after hours return to a neighborhood attended garage. Very satisfied.
Gary
Gary
00:15 06 Nov 23
Phuoc provides excellent service!!! The rental car is guaranteed, and he always wears a smile. If you ask 10 questions, he doesn't have any problem...
Diana H.
Diana H.
11:58 23 Sep 23
I've been renting from City Rent-A-Car for years and should have written a review ages ago. It's a great business. The owners and workers have always gone...
Sarah A.
Sarah A.
14:02 18 Jul 23
March 31, 2023 rented a car for 2 days. Everything is fine. The guy at the reception was very pleasant, polite, explained everything well and clearly to me (I don’t know English, but he even warned me to be careful in Los Angeles and not go to the extreme left lane as it is paid and did not drive on toll roads Otherwise, a large bill will come to a bank card). On Sunday, I returned the car without any problems - the employee himself parked my car. Everything is fine! If you have credit cards from non-American banks, then almost all car rentals have problems, and not just in this salon. Everything's OK! I recommend. Good luck!
Nataliia “NSH” Chernysh
Nataliia “NSH” Chernysh
02:33 07 Apr 23
I can't believe I never wrote a review for this place! I used them back in Nov 2022 because we needed a rental for our wedding (we are from out of state) and they were cheap and within the city. I was able to book something last minute (about 2 months before) and they also allow you to add any rental insurance at the time of pick up. The employee recommended 2 different ones (I forgot which ones!), but everything else he said we didn't need. Returns were seamless and easy!My only complaint is that the inside of the vehicle's windshield was filled with a bunch of smudge marks to the point where we couldn't see through it while driving a night. Extremely dangerous! We had to pullover to wipe it down before continuing our drive.Overall, I would book from them again!
Janice L
Janice L
17:36 21 Feb 23

Reliable Customer Service

Our knowledgeable car rental agents provide friendly service to get you on the road faster. We do our best to stand out from other car rental companies. That’s why we offer returns until 11:00 PM with no additional “after-hours return fee.” Need recommendations for places to see or routes to take? Ask our rental car agents for some quick tips to make your trip even better. Need to make a reservation? Contact us directly or for the best rates easily reserve your car rental online. Check out what people have to say about us on Google and Yelp!


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