- 349 Mason St San Francisco, CA 94102
(415) 359-1331
Mon - Sun 8:00 AM - 3:00 PM
Top rated car rental experience
Our company has resided in its original location since 1980. That’s no easy feat in the ever-changing San Francisco downtown area. What sets us apart from every other car rental company in San Francisco? It’s our wonderful staff! Being a locally owned, family-run business means that customers are not just another number to us. You are what keeps us going. We have customers that have been renting with us since our inception on a weekly basis and we have customers that we may only see every few years, but they all come back to us because of our customer service.
Rental car companies are notoriously awful. This was not the case. Very straightforward and pleasant pick up and convenient after hours return to a neighborhood attended garage. Very satisfied.
Gary
00:15 06 Nov 23
Phuoc provides excellent service!!! The rental car is guaranteed, and he always wears a smile. If you ask 10 questions, he doesn't have any problem...
Diana H.
11:58 23 Sep 23
I've been renting from City Rent-A-Car for years and should have written a review ages ago. It's a great business. The owners and workers have always gone...
Sarah A.
14:02 18 Jul 23
March 31, 2023 rented a car for 2 days. Everything is fine. The guy at the reception was very pleasant, polite, explained everything well and clearly to me (I don’t know English, but he even warned me to be careful in Los Angeles and not go to the extreme left lane as it is paid and did not drive on toll roads Otherwise, a large bill will come to a bank card). On Sunday, I returned the car without any problems - the employee himself parked my car. Everything is fine! If you have credit cards from non-American banks, then almost all car rentals have problems, and not just in this salon. Everything's OK! I recommend. Good luck!
Nataliia “NSH” Chernysh
02:33 07 Apr 23
I can't believe I never wrote a review for this place! I used them back in Nov 2022 because we needed a rental for our wedding (we are from out of state) and they were cheap and within the city. I was able to book something last minute (about 2 months before) and they also allow you to add any rental insurance at the time of pick up. The employee recommended 2 different ones (I forgot which ones!), but everything else he said we didn't need. Returns were seamless and easy!My only complaint is that the inside of the vehicle's windshield was filled with a bunch of smudge marks to the point where we couldn't see through it while driving a night. Extremely dangerous! We had to pullover to wipe it down before continuing our drive.Overall, I would book from them again!
Janice L
17:36 21 Feb 23
I can't believe I never wrote a review for this place! I used them back in Nov 2022 because we needed a rental for our wedding (we are from out of state)...
Janice L.
16:47 21 Feb 23
Frendly
ricardo solarte
13:30 18 Jan 23
Somebody send some love to this small business!To be frank, I was honestly nervous with City Rent-A-Car after reading the reviews.I went ahead anyways because their prices were simply unbeatable….$50/day in this day and age is unheard of! On top of that, they allowed after-hours return free of charge.There was 0 line when I arrived slightly after 8am on a Sat (Dec 10th).Check-in was a breeze, within minutes Kema finalized the paperwork and my white 2017 Chevrolet Spark (as advertised) was already waiting for me at the parking garage a block away (520 Mason St Garage)! The car was in good condition with 3/4 fuel and the drop-off process at the end of the day was just as smooth. I also didn’t experience being overcharge on fuel as per some of the reviews.All in all, I can’t recommend City Rent-A-Car enough and you bet that I’ll return whenever I’m in San Francisco!
Melissa Saw
19:45 16 Dec 22
Somebody send love to this small business!To be frank, I was honestly nervous with City Rent-A-Car after reading the reviews. I went ahead anyways...
Melissa S.
11:50 16 Dec 22
Very good service. I was overcharge on fuel but was refunded later on. Thanks City Rent.
Edlen Cheah
12:00 29 Sep 22
Reliable Customer Service
Our knowledgeable car rental agents provide friendly service to get you on the road faster. We do our best to stand out from other car rental companies. That’s why we offer returns until 11:00 PM with no additional “after-hours return fee.” Need recommendations for places to see or routes to take? Ask our rental car agents for some quick tips to make your trip even better. Need to make a reservation? Contact us directly or for the best rates easily reserve your car rental online. Check out what people have to say about us on Google and Yelp!
