- 325 Mason St, Unit 321
San Francisco, CA 94102
(415) 359-1331
Mon - Sun 8:00 AM - 1:00 PM
More reviewsMartha Hill05:10 07 Oct 20Excellent experience using City Rent-A-Car . Quick and frequent . Easy and friendly check in at office. They honored the car and rate I was quoted without trying to upsell me anything. Very easy process for car return. Highly recommend them.Nicole Robinson09:25 01 Oct 20City Rent-A-Car was the best! great customer service. friendly stuff .Benjamin Emmert-Aronson22:35 21 Sep 20Great rental experience and stunningly simple returns! Also loved the opportunity to support a truly local, family run business - that's getting harder to do, particularly in the rental car space. Good on this group for running such a great company, competing with faceless giants! The return process is really great - they partner with a parking garage, so have extended return hours where you just drive in to the garage, hand over the keys and walk away. So simple!Nantha Gopalasamy19:32 07 Mar 20Great customer service. Very decent price. Lots of selections. I want to give 4.5 starts to cleanliness of car i got. When I went to pickup lot, it was not washed/cleaned. So could not differentiate whether it was scratch or dirt. This is something they need to take care of specially when I come from out of town and rent something I want to have peaceful of mind. They have great return service option.Teck Boon20:52 30 Jan 20We could return the car at 11pm instead of the usual 8-9pm (other car rental companies) before they close for the day. Good experience overall.Booked online before heading down and prices are lower than the other major rental companies. Friendly service at the counter and the carpark which the car was at is about a block up the street. They give pretty clear pick up and return instructions so it was a breeze.Regina Naas13:39 10 Nov 19We booked with one price, but have to pay more when we arrived because the company "has forgotten to let us know about extra fees". This extra price knowledge came to us just before we were about to pay (after we packed the baggage in the car and spent 30 min with documents, checks, etc.) An ideal cheating scheme!Kenny Koornneef20:49 01 Nov 19Awesome! Small company with very friendly and helpful staff. Rent your car here if you need some help with the process. I had a Toyota Yaris iA. Perfect car.Mr CG07:21 22 Oct 19Booked a car from Europe some weeks in advance of my travel over their website. Emailed questions were answered swiftly and friendly.Great place to rent a car. Unlike the big rental companies, they did not try to overcharge. Very fair prices and transparent cost break down.For sure a clear recommendation - especially if you are a tourist or on a business trip.Aneeqa K14:48 30 Jul 19The drivers are irresponsible and almost ran over me this morning by cutting me on my fast lane while they should have waited to make a left turn on the cross roads. This happened in the North Austin area. I also have the license plate information of the vehicle. It was just a lucky day since the roads were not too busy and I was able to make a quick lane change.William Cross21:35 13 Jun 19We rented a Jeep Wrangler, super clean. This is the first car rental company that did not overcharge, or try to pad the bill. Our bill was exactly what is was supposed to be. Will rent from them again.Patrick Beger02:37 26 Apr 19I had a car for 1 night and two days to go to Yosemite. It was a very smooth process and a good price ($100 from 10am to before 11pm the next day). Many rental car places don't let you return after close without a fee. This place allowed me to return the car anytime before 11pm. They had my car ready for me at pickup and drop off was a piece of cake. Drive it into their garage and someone takes the keys from you. Simple.Jim Baker22:50 21 Aug 18Extremely happy with the staff here. Had the perfect car for us even though we walked in a day early (had a reservation for the next day). Service great, super clean car (Jeep Wrangler), and very reasonable price. Plus 24-hour drop-off. that really helped a lot.Alexis Vences07:29 14 Aug 18Really impressed by the level of service and cost of the rental. I only rented for a couple days, but it's very nice of them to valet the car down from the off-site garage one block over (you meet them there at the entrance to the garage) and you can also return your car after hours by leaving it with the valet. The car itself was clean, new, and modern, and we had no issues worth noting. The price was not expected, but very much so welcome. The lady at the office who helped us rent was polite and informative. Overall, a good experience, and hard to beat. I'll trust this place next time I'm in town and need a rental.Adrián Gómez-España Pecker11:19 27 Jul 16One of the only places that would assure us that we would get a true convertible Ford Mustang and not a similar one. Great place, great car and we had no problems with them.
