* Phone and counter service was friendly and helpful. All details provided honestly with no pressure to 'up-sell' add-ons (like CDW).
* The only car rental that I have encountered over many trips that makes provision for after hour returns – in a no-hassle manner. This saved me from a mad rush to get back to SF by 4pm. Brilliant!
* Car, while not new, was well maintained and had features I don't normally encounter e.g. Reverse camera, left-lane switching camera ...
* Very pleased and will definitely use them again.