Reviews


From 432 reviews
Chin Hong Tan

Good

via Google
Kyle B

if you need to rent a car in San Fransisco save yourself some time and call City Rent A Car. it is not fancy but they get the job done, no hassle, no hidden fees, & easy return with after hours option. I talked to Jeff and reserved the …

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Matthew Litwin

Furthering my belief that businesses that do not spend excessively on marketing, specifically advertising, are in a much better position to offer a quality product/service at competitive prices, I present City Rent-A-Car. Being that their …

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Prashanth K

Awesome!!

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Dave d

Rental was smooth and staff very helpful. Will be renting from them again.

via Google
Robert Liddicoat

Good quick, and friendly service

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Peter Zahody

The rate was good, and the entire experience, pickup and return, hassle-free.

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Travis Connolly

Everyone there was very nice and friendly. The prices were fantastic and if I am ever back in San Fran, I will definitely be sure to contact them.

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Bryan Dalton

Solid go to for mid to lower range cars!

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Carey Stiss

The best pricing in town. We needed a car for the day and City Rent a Car was relatively close to our hotel near Union Square. Its price for a one day rental blew away the national chains. The car was clean and in good shape. Its after …

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Eric Anderson

Great car rental experience. They got me a midsize sedan within 10 minutes of my first call, and the price was half of what a major competitor was charging. They also have an overnight drop off service, which was a requirement for my …

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Renee Cheung

Friendly service (they remember my name after going there twice), very affordable cars, love it that we can return the car after business hours.

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Eileen Connolly

Always reliable, friendly and efficient. Good prices and good inventory.

via Google
Scott

Customer service. Excellent. I'll be using them again this summer.

Al Stine

I have rented a car from City Rent-a-car on both of my last two visits to San Francisco and will do so again. Prices are reasonable, service has been great, and the $40 drop off fee at SFO is a bargain. It costs about the same as a van to …

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Jerry Liu

Great price, service, and very convenient. I stayed in the Marriott . Even to add the Uber I used to pick up the car they still beat the price of others'. Amazing! It's perfect if you don't need the car for the whole week. You can return …

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edmurray2115

Service was efficient, the car was newish and clean, no drama. I would give them my business again.

Joan Comer

Quick paperwork processing. The car was clean and ready. Nice desk staff. No problems at any point. Returning was easy. My go-to rental agency.

via Google
Peter

Great prices and the service was even better, courteous, prompt, our car was ready on time. The car was newer and in great shape. We will definitely use City Rent A Car the next time we're in San Francisco!

woori ko

The staff was really kind and the car was clean and nice. Nothing to complain. Quite a luck that I found this place.

via Google
Timothy

Great service, low prices, no hassle. The car was clean and worked fine. I was 20min late in returning the car and they just said, "no worries." I was afraid they'd try to charge me for an extra day but they were nice about it. Would …

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Caden Hins

nice

via Google
Paul Keister

Great friendly service, vehicle selection, and vehicle condition.

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Jason Roach

Great experience. They picked us up from our hotel and drove us to get our rental. It was busy but didn't take long at all. They weren't pushy, didn't guilt-trip us for not upgrading and didn't sneak in extra charges post-drop off like …

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Tim Trapani

Nice folks to deal with, prices were very good, cars clean and reliable.

Pick up was easy and we used the option to drop off at the airport that was seamless. Highly recommended!

via Google
Richard

They did a fine job, very satisfied.

Rose Greely

This rental place is in a weird location but definitely worth it! Good pricing, fine cars, would rent form them again!

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Melissa

Great, reliable, affordable service! I am a repeat customer and will definitely be back!

Florian

All good. Simple, efficient, great service.

John Machulak

Very convenient but a little over priced

via Google
Ed Hamme

Quick. Friendly. Cleanest car I've ever rented. Choice of methods to return the vehicle. Price was fair and I was charged the price I was quoted. Vehicle didn't even have a scratch on it; now what other rental vehicle have you driven that …

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Kelly Hensley

My business has been next to City Rent a Car for 7 years. I have rented all kinds of cars from them and they have all been great!!! I love the selection – a white convertible Fiat w/ black top, large cargo van, BMW sports car and economy …

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Joanne

The guys were friendly and helpful with directions, tips for other plans in the city. Booking, collection and drop off were all very efficient and straight forward. Definitely worth going to these guys if your looking for a car in San Francisco!

Audrey

* Phone and counter service was friendly and helpful. All details provided honestly with no pressure to 'up-sell' add-ons (like CDW).

* The only car rental that I have encountered over many trips that makes provision for after hour returns – in a no-hassle manner. This saved me from a mad rush to get back to SF by 4pm. Brilliant!

* Car, while not new, was well maintained and had features I don't normally encounter e.g. Reverse camera, left-lane switching camera ...

* Very pleased and will definitely use them again.

Linda L

Just recommended City Rent a Car to a friend. I had such a great experience, I would highly recommend to everyone! Friendly & inexpensive! Compact cars to high end cars! Give them a try, you won't be sorry!!!!

via Google
Lucas Bridges

They were friendly and helpful. The costs they tell you up front are what you pay or very close. No surprises when you return the car. They allow you to return at the airport also, but it's not advertised.

via Google
Mikey Padula

The lady who helped us was so nice and the prices seemed to be good. Fast service and very informative workers.

via Google
Jacob Jones

Typically one's experience in San Francisco involves long lines and waits, extra charges, and bad customer service. That is what made my experience with City Rent-a-Car so refreshing. These guys were FAST to get me in my car, and CHEAP. I …

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Natalie

Good location, great price. What's not to like!

Katherine Foster

I have used City Rent-a-Car about five times and it has been a great experience each time. Convenient location and competitive prices!

via Google
Mike Chaney

I found the pricing and location to be better than the national chains. The car was fine. I would recommend to a friend.

via Google
Cynthia Stowell

City Rent-a-Car is a great alternative to the standards by SFO. Friendly, efficient service and you will save $$.

via Google
Alan

The staff is courteous, friendly and helps you get your rental as quickly as possible. This is the only place I rent from in SF.

Sally Faubion

I've been using City Rent-A-Car for many years and feel part of the family of fine young men who are always so gracious and helpful and professional. I like that I can drop the car off after City has closed at the Holiday Inn on Van Ness …

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Jenny Kelley

I've used this concern several times now when visiting the city. They are easy to reach by phone, always ready when I arrive, and can accomodate necessary changes to my rental schedule. I would definitely recommend City Rent A Car to anyone…

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Nancy Ostrove

Our car rental experience was, overall, great (especially taking into account our usual slow experiences with airport-based rentals). We walked in, got the car (a Corolla) we were hoping for, at a reasonable price, and were treated well …

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Todd

good place to rent a car.

Henry Jue

If you're visiting the city (or need a car and you're a local), City Rent-a-Car is great. I found the prices better than the national chains (Hertz, Avis, etc.) and the location is incredibly convenient. The cars are clean and well …

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Curtis Chun

Cheap, efficient and easy. No Problem!

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Stacey Huebner

Very reasonable prices and great customer service!

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Maggie Brown

I've used these guys for years and they're just so reliable and efficient. The prices are more reasonable than the national agencies, and I like that they're family run and the staff is stable and pleasant. Highly recommended. Make sure to …

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Sophie Preap

Best rate I've found in the city. Easy online reservation and late night drop offs are super convenient. Downside is they run out of cars for holiday weekends so planning ahead is key. Nice folks every time I've rented from them.

via Google
James Raphael

Honestly the best car rental experience I've ever had. Cheap, new cars and excellent customer service. They will even drop you off at the Bart station if you return the vehicle an hour before they close

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linda cretella

Great car rental experience. would rent from them again. nice prices and got my car quickly when I got there!

via Google
Luis Cortez

The are awesome definitely I be back to rent with them

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Natalie Doel

Good car rental company in the city. The one thing I'd say is make sure you ask about bridge tolls – because I lived here before I knew that there are no humans manning the toll booths anymore and knew to ask, but if someone didn't they …

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Todd Eng

Very good experience, whenever I have used them. Good for weekly rentals.

via Google
Сергей Бондаренко

Smooth experience. Everything worked like a charm. Good rental service.

via Google
Rootsfran

excellent service

via Google
James Rabdau

Rented a car to head up into Marin County/Muir Woods. Super easy process. Friendly people. Dunno what the other rental places are like in the city, but I probably won't find out. Happy with City Rent-a-Car.

via Google
Frillazeus

Everything's straightforward and clear. Goid experience.

Laure

I have been using CIty Rent a Car for years and LOVE it, I always recommend it to all my friends: everything is straightforward, the staff welcoming and extra efficient. I never spend more than a few minutes checking-in/out, the cars are always very clean, easy as pie!

Katrina

The best rental experience in SF.

Once we started to use City Rent a Car we didn't really want to use anyone else. The guys are always so helpful, and flexible. We have never had an issue with a car and the cars are generally priced to match competitors, however the service level is far superior! Highly recommended.

Bruce

Awesome place to rent a car. So convenient!!

Wilson

Great service !!!

Steven

Love you city rental or separate occasions every experience is been a wonderful warm cars are clean reasonably priced and flexible return schedule right would recommend them highly to anybody who doesn't need to take a rental car from the airport

Sheryl

I have rented cars from you guys for many years. I have always found your service friendly, efficient and consistent.

Robert

Helpful people. No problems.

Crista

So helpful and they always have a car that works for what we need...camping, road trip or vacation!

Elaine

Always easy, clean and friendly service at a reasonable cost. Good value and would recommend as it was recommended to me.

Gareth Jensen

My partner and I use this company all the time. They are friendly, relaxed and never push upgrades on us. They are also totally honest and have never tried to charge us for past scratches like some places do. Their cars are all in top shape…

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Sreeram Gonnalgadda

We booked a economy car through Priceline the agent was really Good explained everything.I love the 24 hour return policy meaning that we could return the car even after hours.we will definitely use them in the future

via Google
Faranak

Great service, great car, very efficient and freindy.

Adele

Fantastic option for people spending time in San Francisco and then wine country. Only a $40 airport drop off fee and that you pick people up simply blows away any of the big guys. Way to go!

Drew Phipps

Quick, easy & relatively inexpensive!

via Google
Roger

Great service and staff, very user friendly for out-of-towners. Interesting selection of cars, too!

Sally S

As another reviewer said, fantastic and seamless! I've rented from them a couple of times now, including over July 4th. Even though they were super busy, they were calm, courteous and very helpful. I've recommended them a bunch of times. A …

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Jeffrey

Defintely recommend and will definitely be renting from city rent a car next time I'm in lovely SF. Great experience all around, and can't beat the price!

Chris

Good cars, service, and price.

Brian

You all are local, friendly, easy to do business with, reasonably-priced and reliable.

Lukas

Prices OK, the women in your team didn't reply professional via email, sometimes unfriendly staff when picking up.

Bhavna

Good price n nice service

Steven

You always answer the phone, you're flexible, you have competitive prices, and you're friendly.

Rad

Incredible!

Stephen Judd

Friendly, flexible, affordable. Great experience.

via Google
Jonathan

It's very easy to rent from City Rent-aCar their location was close to my hotel. The rates are good great selection of cars.If I return late I drop the car off at the Holiday Inn Fast and friendly service

William Grant

I have rented cars from City Rent-a-Car several times in the past few years. The cars are in great condition and fun to drive. They are a small local car rental company near my apartment, making it convenient for me. The staff is friendly. …

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Pei-Hsuen

I've been a happy customer for over 10 years. Great service, nice clean week kept cars. Best rental in SF!

Elizabeth

I don't own a car. I've rented from every major rental car company. City Rent a Car has the best customer service around, great staff, great cars, and, very often, the best rates. Thanks!

Hassan Madhoun

One of San Francisco's best kept secrets. Rented a car for a day to drive out of the City along Highway 1. Staff are courteous and very friendly.

via Google
Martin

Such a smooth transaction, great price and amazing service!!!!

Richard

We've used City Cars twice, and have gotten clean cars, good prices and friendly service (including a ride back to our hotel once). The office is convenient to Van Ness, and thus easy to get to and from. We wouldn't use another outfit.

Adriana

Super fun cars at reasonable prices!

Bruce Ward

As others here have written, easy, personable, and affordable.

via Google
Phil Collins

These guys are the best. Their prices are the lowest and their cars are first rate. I wouldn't rent from anyone else in the city.

via Google
Amelia

City Rent-a-Car is great! They have the best rental prices in the city, the cars are clean and in great condition, and the staff are very helpful and friendly. I always recommend them to anyone looking to rent a car in SF.

Heather

You folks are great, accommodating, helpful, reasonable and a great location. Can't wait to get back to SF and rent from you wonderful people again! Sincerely, heather

Julie

Friendly staff. Convient location. They offered to pick me up and drive me home. Great service.

Erik Anderson

We love your services. My partner and I use them all the time. I do have one suggestion:

Please create a rewards program for frequent renters. Maybe a point system or a discount period of some sort. Lot's of our friends use City and …

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Daniel

The staff is always friendly and helpful. I like that you have a reasonably priced corrola (rather than some jenky American car). And I love that you have higher end fun cars too.