Reviews

Here's what A N. had to say:
“Best rental car Business in the Bay Area. Always a great selection of cars at prices cheaper than anyone else. Family owned. Friendly, fair, and fast!”

From 400 reviews
A N.

Best rental car Business in the Bay Area. Always a great selection of cars at prices cheaper than anyone else. Family owned. Friendly, fair, and fast!

via Yelp
Adam Z.

These guys are absolutely amazing. I was three minutes into a phone call to Budget and had yet to even talk to a human being — and I was even planning to go all the way out to the airport to rent a car! — when I thought, "Hold on. This is…

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via Yelp
woori ko

The staff was really kind and the car was clean and nice. Nothing to complain. Quite a luck that I found this place.

via Google
Timothy

Great service, low prices, no hassle. The car was clean and worked fine. I was 20min late in returning the car and they just said, "no worries." I was afraid they'd try to charge me for an extra day but they were nice about it. Would …

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via Google
Andy B.

I tried many car rental agencies, this is the best one. By far.

Absolutely hassle-free, super fast, great customer service, and all around excellent.

via Yelp
Valogal D.

We LOVE this place!!!!!! Staff is great!!! We were picked up at the hotel to their establishment. We given the car earlier than expected and not charged extra. Upon our return, they gave us a ride to a BART station (as we requested). Note …

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via Yelp
Caden Hins

nice

via Google
Paul Keister

Great friendly service, vehicle selection, and vehicle condition.

via Google
Jason Roach

Great experience. They picked us up from our hotel and drove us to get our rental. It was busy but didn't take long at all. They weren't pushy, didn't guilt-trip us for not upgrading and didn't sneak in extra charges post-drop off like …

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via Google
Tim Trapani

Nice folks to deal with, prices were very good, cars clean and reliable.

Pick up was easy and we used the option to drop off at the airport that was seamless. Highly recommended!

via Google
Richard

They did a fine job, very satisfied.

Rose Greely

This rental place is in a weird location but definitely worth it! Good pricing, fine cars, would rent form them again!

via Google
Melissa

Great, reliable, affordable service! I am a repeat customer and will definitely be back!

Jeffrey T.

I rented a car on November 25, 2016 (the day after Thanksgiving) and I must say, the entire process was seamless! I was in and out in no time and my return (which was after hours at the Hotel drop-off) was equally easy. Brandon assisted me …

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via Yelp
Florian

All good. Simple, efficient, great service.

John Machulak

Very convenient but a little over priced

via Google
Graham W.

City Rent-a-Car are simply the best rental company I have ever used. Fantastic customer service, great cars. Can I give six stars?

via Yelp
Ed Hamme

Quick. Friendly. Cleanest car I've ever rented. Choice of methods to return the vehicle. Price was fair and I was charged the price I was quoted. Vehicle didn't even have a scratch on it; now what other rental vehicle have you driven that …

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via Google
Kelly Hensley

My business has been next to City Rent a Car for 7 years. I have rented all kinds of cars from them and they have all been great!!! I love the selection – a white convertible Fiat w/ black top, large cargo van, BMW sports car and economy …

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via Google
Ashley O.

I had initially booked with Enterprise at the Fisherman's Wharf location, but wasn't too thrilled due to the distance from our lodging and poor reviews. About two weeks before our trip, I decided to just check yelp to see if there were any …

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via Yelp
Candice S.

Fantastic car rental company. I needed a car for two days while in SF and was able to get a pretty last minute car from these guys. Prices are very affordable and the staff is on top of their game, I was in and out of there (for pick up and…

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via Yelp
Joanne

The guys were friendly and helpful with directions, tips for other plans in the city. Booking, collection and drop off were all very efficient and straight forward. Definitely worth going to these guys if your looking for a car in San Francisco!

Tony T.

These guys are seriously top notch. I had no problems at all reserving a car, picking it up an hour late and returning it at the nearby hotel for after hours. We were in and out in 3 minutes when picking up the vehicle. We did have a tire …

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via Yelp
Audrey

* Phone and counter service was friendly and helpful. All details provided honestly with no pressure to 'up-sell' add-ons (like CDW).

* The only car rental that I have encountered over many trips that makes provision for after hour returns – in a no-hassle manner. This saved me from a mad rush to get back to SF by 4pm. Brilliant!

* Car, while not new, was well maintained and had features I don't normally encounter e.g. Reverse camera, left-lane switching camera ...

* Very pleased and will definitely use them again.

Amanda R.

Great local car rental company! WAY better than any of the major chains, also WAY cheaper usually.

The first time I rented here, I got a bright pink (yes, they gave me the option of a different color...I like pink) Mitsubishi Mirage. This …

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via Yelp
Linda L

Just recommended City Rent a Car to a friend. I had such a great experience, I would highly recommend to everyone! Friendly & inexpensive! Compact cars to high end cars! Give them a try, you won't be sorry!!!!

via Google
Timothy B.

I rented a compact car for a day to get out of San Francisco. The price was half the cost from the national rental companies. The car was brand new but all of the cars in the garage were clean and very recent models. Brandon was most …

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via Yelp
Lucas Bridges

They were friendly and helpful. The costs they tell you up front are what you pay or very close. No surprises when you return the car. They allow you to return at the airport also, but it's not advertised.

via Google
Mikey Padula

The lady who helped us was so nice and the prices seemed to be good. Fast service and very informative workers.

via Google
Jacob Jones

Typically one's experience in San Francisco involves long lines and waits, extra charges, and bad customer service. That is what made my experience with City Rent-a-Car so refreshing. These guys were FAST to get me in my car, and CHEAP. I …

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via Google
Natalie

Good location, great price. What's not to like!

Katherine Foster

I have used City Rent-a-Car about five times and it has been a great experience each time. Convenient location and competitive prices!

via Google
Mike Chaney

I found the pricing and location to be better than the national chains. The car was fine. I would recommend to a friend.

via Google
Cynthia Stowell

City Rent-a-Car is a great alternative to the standards by SFO. Friendly, efficient service and you will save $$.

via Google
Alan

The staff is courteous, friendly and helps you get your rental as quickly as possible. This is the only place I rent from in SF.

Sally Faubion

I've been using City Rent-A-Car for many years and feel part of the family of fine young men who are always so gracious and helpful and professional. I like that I can drop the car off after City has closed at the Holiday Inn on Van Ness …

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via Google
Paul S.

Have rented from this company twice. Very pleased with all aspects of the autos I used and the service I received.

via Yelp
Jenny Kelley

I've used this concern several times now when visiting the city. They are easy to reach by phone, always ready when I arrive, and can accomodate necessary changes to my rental schedule. I would definitely recommend City Rent A Car to anyone…

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via Google
Nancy Ostrove

Our car rental experience was, overall, great (especially taking into account our usual slow experiences with airport-based rentals). We walked in, got the car (a Corolla) we were hoping for, at a reasonable price, and were treated well …

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via Google
Ruth N.

You can get a great deal at City Rent-A-Car! Also, I'm lucky enough to live close enough that they pick me up at home. And, the staff is very helpful and friendly.

via Yelp
Todd

good place to rent a car.

Henry Jue

If you're visiting the city (or need a car and you're a local), City Rent-a-Car is great. I found the prices better than the national chains (Hertz, Avis, etc.) and the location is incredibly convenient. The cars are clean and well …

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via Google
Joshua C.

These guys were great. They were willing to make me a deal on a 15 passenger van, which was already the cheapest you can find in SF by far. We used it to take a group out to Muir Woods without all the cost of a tour operator, and it worked …

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via Yelp
Theresa M.

I decided somewhat last minute to rent a car while in San Francisco. I called around to a few places but was getting some pretty outrageous quotes ($95 for the day from Enterprise! Wait, that actually doesn't surprise me...). I saw that …

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via Yelp
Greg M.

Great Customer Service = Surprise & Delight your customers. Thank you Kenny, Dominique & Jeff. I especially appreciate your willingness & flexibility with my last minute requests. After nearly 40 years of renting cars this has been my best …

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via Yelp
Alistair L.

Impromptu car rental on holiday from the UK. Booked the evening before, City Rentals were priced well and easy to find. Made a fantastic drive over the Golden Gate, to Muir Woods and Point Reyes, spent the whole day out so took advantage of…

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via Yelp
Curtis Chun

Cheap, efficient and easy. No Problem!

via Google
Alicia F.

Thanks city rent a car for everything... great rates..great car... it was a gas saver for sure...we will recommend you to anyone going into Sanfrancisco,you guys we're helpful and made it so easy thanks very much

via Yelp
Derrick W.

If you can reserve your car at least two weeks out, this place has the cheapest rates in SF. Turo has comparable prices, but Turo always has mileage limits whereas City Rent-A-Car doesn't, so you can drive to San Diego and back if you …

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via Yelp
Stacey Huebner

Very reasonable prices and great customer service!

via Google
Maggie Brown

I've used these guys for years and they're just so reliable and efficient. The prices are more reasonable than the national agencies, and I like that they're family run and the staff is stable and pleasant. Highly recommended. Make sure to …

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via Google
James Raphael

Honestly the best car rental experience I've ever had. Cheap, new cars and excellent customer service. They will even drop you off at the Bart station if you return the vehicle an hour before they close

via Google
Sophie Preap

Best rate I've found in the city. Easy online reservation and late night drop offs are super convenient. Downside is they run out of cars for holiday weekends so planning ahead is key. Nice folks every time I've rented from them.

via Google
linda cretella

Great car rental experience. would rent from them again. nice prices and got my car quickly when I got there!

via Google
Bev R.

I returned to San Francisco and went black to City Rent-A-Car, they did not disappoint. Once again the service was friendly, the car was fun and I am a happy customer!

via Yelp
Luis Cortez

The are awesome definitely I be back to rent with them

via Google
Amy V.

Left my camera in the rental car and they called me at 7:30 am the next morning to tell me that they had it.

via Yelp
Lev E.

Very easy and courteous staff. The only place to guarantee AWD for a Tahoe visit.

Gas was 7/8 full at pickup and I filled 100% gas when I dropped off so they gave me credit for the extra gas. Exceptional!. Would rent again without …

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via Yelp
Ruth M.

Second time renting...this rental company is excellent. No hesitation recommending them.

Convenient, good customer service, reasonable prices and refreshing experience not dealing with the big chains.

via Yelp
Natalie Doel

Good car rental company in the city. The one thing I'd say is make sure you ask about bridge tolls – because I lived here before I knew that there are no humans manning the toll booths anymore and knew to ask, but if someone didn't they …

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via Google
Alex H.

It's super rare to find a rental car company that gets consistently good reviews, so it just goes to show how unusually awesome City Rent A Car is. I've rented from them multiple times as a car-less SF resident. The experience had always …

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via Yelp
Abby C.

4 Stars against the ideal! 5 Stars against other car rental services. What makes them better: – I find their personnel to be more helpful. – The wait time to pick up a reserved car is reliable, and much faster.

via Yelp
Todd Eng

Very good experience, whenever I have used them. Good for weekly rentals.

via Google
Сергей Бондаренко

Smooth experience. Everything worked like a charm. Good rental service.

via Google
Rootsfran

excellent service

via Google
James Rabdau

Rented a car to head up into Marin County/Muir Woods. Super easy process. Friendly people. Dunno what the other rental places are like in the city, but I probably won't find out. Happy with City Rent-a-Car.

via Google
Frillazeus

Everything's straightforward and clear. Goid experience.

Allyssa W.

Very nice people. I made an error in booking the reservation and they fixed the problem without issue. Car was nice and clean. Very reasonable prices. Would use them again.

via Yelp
Laure

I have been using CIty Rent a Car for years and LOVE it, I always recommend it to all my friends: everything is straightforward, the staff welcoming and extra efficient. I never spend more than a few minutes checking-in/out, the cars are always very clean, easy as pie!

Katrina

The best rental experience in SF.

Once we started to use City Rent a Car we didn't really want to use anyone else. The guys are always so helpful, and flexible. We have never had an issue with a car and the cars are generally priced to match competitors, however the service level is far superior! Highly recommended.

Bruce

Awesome place to rent a car. So convenient!!

Wilson

Great service !!!

Jane S.

Good services, convenient. Highly recommended

via Yelp
Steven

Love you city rental or separate occasions every experience is been a wonderful warm cars are clean reasonably priced and flexible return schedule right would recommend them highly to anybody who doesn't need to take a rental car from the airport

Sheryl

I have rented cars from you guys for many years. I have always found your service friendly, efficient and consistent.

Robert

Helpful people. No problems.

Crista

So helpful and they always have a car that works for what we need...camping, road trip or vacation!

Elaine

Always easy, clean and friendly service at a reasonable cost. Good value and would recommend as it was recommended to me.

Lisa A.

I rented from City Rent- A- Car a week ago for a wedding. I found the staff to be friendly and helpful. The vehicle i rented was a cadillac escapade, a very beautiful truck. I will go back there to rent again and have nothing but good …

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via Yelp
Gareth Jensen

My partner and I use this company all the time. They are friendly, relaxed and never push upgrades on us. They are also totally honest and have never tried to charge us for past scratches like some places do. Their cars are all in top shape…

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via Google
Sreeram Gonnalgadda

We booked a economy car through Priceline the agent was really Good explained everything.I love the 24 hour return policy meaning that we could return the car even after hours.we will definitely use them in the future

via Google
Delta N.

Awesome company. Ben was super friendly, made everything easy from start to finish. Great service. They really do pick you up and bring you to their location to pick up your car. Super easy to return at any time of day or night so you don't…

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via Yelp
Michael B.

I live in SF and choose not to own a car for all the obvious reasons. But the occasional times I need or want to have a car I use City Rent a Car. I have dealt with this company and its extremely competent and no nonsense staff for almost …

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via Yelp
MC M.

The service at City Rent-A-Car was awesome. They didn't complicate the insurance/paperwork, they were able to pick me up and drop me off at my location and they had me in and out of their offices and on to my trip in a sort amount of time, …

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via Yelp
Faranak

Great service, great car, very efficient and freindy.

Adele

Fantastic option for people spending time in San Francisco and then wine country. Only a $40 airport drop off fee and that you pick people up simply blows away any of the big guys. Way to go!

Drew Phipps

Quick, easy & relatively inexpensive!

via Google
Laure W.

I have been using City Rent-A-Car for years and love them--you can't find a nicer, more effective, and fast team (picking up the car & signing paperwork: 10 minutes tops / returns: 5). Straightforward about options, fees, and expectations, …

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via Yelp
Roger

Great service and staff, very user friendly for out-of-towners. Interesting selection of cars, too!

Sally S

As another reviewer said, fantastic and seamless! I've rented from them a couple of times now, including over July 4th. Even though they were super busy, they were calm, courteous and very helpful. I've recommended them a bunch of times. A …

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via Google
Chris P.

Great service. Cool guys and girls servicing at the desk. Their cars are exactly what they advertise and convenient to pick-up. What more do you need?

via Yelp
Helen H.

Rented again this weekend. Excellent, fast service. Well done!

via Yelp
Rohan M.

They upgraded me to a convertible – it was a smooth transition to pick up and drop off the car. No Compliants!

via Yelp
Jeffrey

Defintely recommend and will definitely be renting from city rent a car next time I'm in lovely SF. Great experience all around, and can't beat the price!

Tom G.

Let's see...

1) they picked me up from my Downtown hotel to transport me to their office in order to get my car

2) The personnel there let me know there's 7/8 of a tank full, so just return it like that...and not to buy has near the airport…

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via Yelp
M W.

Rented a Fiat and everything was flawless. Friendly people working when picking up the car and slightly less friendly dude when dropping off the car.

via Yelp
Mike C.

Clean car at good price, good location for those staying in Nob Hill, and was blown away by the service. Allowed me to drop the car off at Holiday Inn garage after hours and then brought it to me at my hotel the next morning! I too was …

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via Yelp
Chris

Good cars, service, and price.

Norman S.

City rent car on bush st best deal in town no rental company can beat there price service is friendly and amazing service manager Brandon he is the best he take care customer professional way I always rent a car from them and I highly …

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via Yelp
Brian

You all are local, friendly, easy to do business with, reasonably-priced and reliable.